Itv1 - is it fixed yet?!

[PieMark]

We've had issues with itv1 for months now on sky glass and was told in december it's still being investigated.  Is this the case?

Issues are for ITV1 ONLY on both live tv and playback where it's been restarted as though it's a tv recording(I.e looks like live tv recording on q);

1) resuming a paused programme stops the tv from working 
2)  rewind will often cause the tv to stop working

3) in the rare cases rewind works if we fast forward later on it stops the tv working 

4) if we restart a programme and it's not opening through ITVX then we can't fast forward/pause. Have to turn tv off and try and again. Then it does work. 

[peter-marlow+1966]

I have a 55inch  sky glass tv and I watched  the  football  on itv1 this afternoon, paused  it, fast forward  it, and my wife & I are watching  dancing  on ice now with no problems, have you  tried  unplugging  the tv at the mains for a while  then plugging  it back in ? I have had no problems  with itv1 or itvx

[peter-marlow+1966]

To fast forward  on itvx you must pay itvx subscription this includes  pausing the program  aswell  on itvx premium, if you  are not subscribing  then you have to watch the adverts  on itvx aswell 

[Jporch316]

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@peter-marlow+1966 wrote:

To fast forward  on itvx you must pay itvx subscription this includes  pausing the program  aswell  on itvx premium, if you  are not subscribing  then you have to watch the adverts  on itvx aswell 

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Skys advert skipping add on allows me to ff and rewind and ff the adverts 

[peter-marlow+1966]

Sorry got that a bit wrong, have you  created  an account  in itvx ?

[Jones_The_Cat]

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@peter-marlow+1966 wrote:

To fast forward  on itvx you must pay itvx subscription this includes  pausing the program  aswell  on itvx premium, if you  are not subscribing  then you have to watch the adverts  on itvx aswell 

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Incorrect. 
The Ad-skipping pack on Sky Glass/Stream allows you to fast forward the ads on ITVX on demand content. 
Paying for ITVX Premium removes the ads from ITVX on demand content. 

[PieMark · Accepted solution]

Thanks for the replies all. 

just to confirm for anyone reading this in future with same issue;

- we had sky ad skipping extra so could fast forward ads

- when I refer to fast forward apps on 'live tv' I mean when we would pause or restart a show that was live/still live. 

we think this is fixed now by unplugging the tv OVERNIGHT.

i have that in caps  as We had previously (and multiple times) x seconds or x minutes all under 10mins every time.