Sky Glass & Live
0

Discussion topic: Itv channels down

Reply
Brian002
What's this?
This message was authored by Brian002 This message was authored by: Brian002

Itv channels down

‎13 Feb 2025 04:07 AM

Hi my name is Brian madden I currently have a sky glass TV and I keep getting error messages on the itv channels the rest of the channels work fine it's just itv and its sister channels with the error I've tried to restart the TV but it's still the same
Report post
Post 1 of 12
693 Views
Reply
0 Likes
Reply

All Replies

Martin703
What's this?
This message was authored by Martin703 This message was authored by: Martin703

Re: Itv channels down

‎13 Feb 2025 12:03 PM

I have just lost ITV 103, Sky+HD bix states technical fault but all other chanels are working, including 203 ITV+1! Power off/on all cables ok, briadband online. Any ideas? 
Thursday 13/92/2025 11.45am.

Report post
Post 2 of 12
558 Views
Reply
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Itv channels down

‎13 Feb 2025 12:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin703  There are no +1 channels on Sky Glass.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 12
537 Views
Reply
0 Likes
mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: Itv channels down

‎13 Feb 2025 12:45 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Brian002 

 

Working here (ITV Wales) but did have ITV 1 go down last night. A reboot restored service. I would wait a little while and try again or you can report the issue to Sky (viewerR@sky.uk or call customer service), as we are just fellow subscribers here on the community.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 4 of 12
493 Views
Reply
0 Likes
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Itv channels down

‎13 Feb 2025 12:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Brian002  This is an ITV issue a number of different regions are afffected

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 5 of 12
490 Views
Reply
Martin703
What's this?
This message was authored by Martin703 This message was authored by: Martin703

Re: Itv channels down

‎13 Feb 2025 12:49 PM

Hi, i have Sky+HD which includes catchup +1 tv 103/203 not sky glass. Thanks.

Report post
Post 6 of 12
487 Views
Reply
0 Likes
Martin703
What's this?
This message was authored by Martin703 This message was authored by: Martin703

Re: Itv channels down

‎13 Feb 2025 12:51 PM

Hi everyone, i contacted Sky on chat and was asked to power off, remove all cables and leave it fir five minutes, all ok now tgank you. M

Report post
Post 7 of 12
478 Views
Reply
0 Likes
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Itv channels down

‎13 Feb 2025 12:52 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin703  You posted on a Glassr elated thread which causes confusion as the Glass platform has no +1 channels.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 8 of 12
473 Views
Reply
mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: Itv channels down

‎13 Feb 2025 12:54 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Martin703 

 

That advise is for satellite customers. You are posing in the Glass board, which users broadband for delivery. While a reboot is usually the first port of call for glass customers too, the reports are this was a satellite issue only.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 9 of 12
467 Views
Reply
0 Likes
Fothergill1
What's this?
Superuser
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Itv channels down

‎13 Feb 2025 12:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin703  My ITV collapsed last night and a reboot got it working again.  I thought it was just my setup so am surprised to read that  others from various regions also had the same issue.

 

The assumption would be that you have a Glass TV as you have posted on the Glass TV forum. 😀

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Report post
Post 10 of 12
466 Views
Reply
0 Likes
Hartley300
What's this?
This message was authored by Hartley300 This message was authored by: Hartley300

Re: Itv channels down

‎13 Feb 2025 01:06 PM

My itv 1 HD AND Itv 3 HD Both down but sky will just say it's not 1 of there channels 

Report post
Post 11 of 12
438 Views
Reply
0 Likes
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Itv channels down

‎13 Feb 2025 01:07 PM

Posted by a Superuser, not a Sky employee. Find out more
@Hartley300 wrote:

My itv 1 HD AND Itv 3 HD Both down but sky will just say it's not 1 of there channels 

It's an ITV issue and Sky are aware of it.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 12 of 12
435 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion