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Discussion topic: Issues with Sky Glass

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This message was authored by: Jporch316

Re: Issues with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@ukbigdave2 wrote:

Wonder how many people need to complain before they find a fix, it's ridiculous. Very easy to blame the internet (on virgin 1gb, funny no other devices have any issues, and resetting Sky Glass resolves it). We are on second TV as returned the first one after 3 months (we complained in the 30 day initial window). Gen 2 is no better. 

 

I keep hoping they will fix via a software fix now more and more people seem to be getting it. If its a hardware issue... RIP!

 

Does anyone know if using a WiFi->Ethernet bridge to connect the TV via Ethernet will work? Feels like a pretty analogue solution in 2025, but if it works, might have to get one. 


Powerline adapters are a better fix ........

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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