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Discussion topic: Issue with sky vip paramount +

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This message was authored by: John1239

Issue with sky vip paramount +

I saw on my sky app that I could get paramount free for 6 months , I went through the process and signed in to paramount and it's says that I've signed in but no active subscription. Now I can't find the link on my sky app to retry . 

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This message was authored by: bayardm

Re: Issue with sky vip paramount +

Do you subscribe to Sky Cinema? Paramount+ subscription is linked.

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Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by: MarkGoldsmith

Re: Issue with sky vip paramount +

Posted by a Superuser, not a Sky employee. Find out more

@John1239 wrote:

I saw on my sky app that I could get paramount free for 6 months , I went through the process and signed in to paramount and it's says that I've signed in but no active subscription. Now I can't find the link on my sky app to retry . 


Have you had a paramount + subscription before ( be it a free trial or paid for)? The T&Cs of the offer state it only works for new Paramount + subscribers

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This message was authored by: John1239

Re: Issue with sky vip paramount +

Not had it before , 7 day free trial then promotion for 6 months . First payment is in September. 

This message was authored by: Dazzasky

Re: Issue with sky vip paramount +

Posted by a Superuser, not a Sky employee. Find out more

@John1239 wrote:

Not had it before , 7 day free trial then promotion for 6 months . First payment is in September. 


Sounds like you may be signed in with the wrong login details. @John1239 

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This message was authored by: John1239

Re: Issue with sky vip paramount +

It's all good I'm logged in with the subscription above . Thanks for all your questions rather than help . 

This message was authored by: Dazzasky

Re: Issue with sky vip paramount +

Posted by a Superuser, not a Sky employee. Find out more

@John1239 wrote:

It's all good I'm logged in with the subscription above . Thanks for all your questions rather than help . 


People were trying to help you and asking questions is a way in trying to ascertain the why, what and how. And just so you know, a "subscription" doesn't log you in, that would be a username and password. 

This message was authored by: lettice

Re: Issue with sky vip paramount +

Posted by a Superuser, not a Sky employee. Find out more

You need to activate the Sky offer of paramount+ as described here.

If you do not activate it corrcetly, as shown in this link, you will not get the Sky offer;

 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

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This message was authored by: John1239

Re: Issue with sky vip paramount +

Yh I know what to sign in with . 
I was relating to a previous message which said I've got a 7 day free trial then 6 months subscription. 

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