14 Feb 2025 12:00 PM
After seeing the new Sky Glass 2, I would like to upgrade, but is there anything Sky offers to be able to do this? If so, how?
14 Feb 2025 12:42 PM
Posted by a Superuser, not a Sky employee. Find out more14 Feb 2025 12:59 PM
@ConTom wrote:After seeing the new Sky Glass 2, I would like to upgrade, but is there anything Sky offers to be able to do this? If so, how?
The only thing you can do is sell your gen1 Sky Glass TV and put any money you make from it towards the purchase of a gen2 Glass TV.
The numbers of gen1 sets for sale on eBay is going up on a daily basis (currently 114) so for sale prices are likely to fall further.
14 Feb 2025 01:03 PM
Posted by a Superuser, not a Sky employee. Find out more@ConTom Note that any finance agreement for the gen 1 must continue to be paid off and is non transferable should you sell it
15 Feb 2025 09:38 PM
They should do an upgrade option like mobile phone providers do, and be able to trade in 1stGen Glass, I'm still paying off mine.
What's the main difference apart from the size?
Are there any OS differences?
15 Feb 2025 09:42 PM - last edited: 15 Feb 2025 09:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@StanTheMan73 wrote:
They should do an upgrade option like mobile phone providers do
The logistics involved in returning large televisions are somewhat different to smartphones, as is the residual value of a device with a specification from 2021.
It's the same operating system.
Physical differences are listed
https://helpforum.sky.com/t5/Sky-TV/Sky-Glass-Gen-2-is-here/ba-p/4897808
and widely reported online.
16 Feb 2025 09:01 AM
Posted by a Superuser, not a Sky employee. Find out more
@StanTheMan73 wrote:They should do an upgrade option like mobile phone providers do, and be able to trade in 1stGen Glass, I'm still paying off mine.
If it was practical to do an upgrade option on TVs all the established TVs manufacturers would have been doing it for years.
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