Is Sky Glass covered for accidental damage?

[KerrySt]

Child has scratched the screen

[Jones_The_Cat · Accepted solution]

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@KerrySt wrote:

Child has scratched the screen

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Only if your own home contents insurance has accidental damage as part of it. 

Sky will not repair or replace screens, all they can do is offer you a replacement, possibly refurbished Sky Glass TV at a small discount. 

Give them a ring and see what they can do but be prepared for a hefty additional bill.

[mikealanr]

Hi @KerrySt 

As @Jones_The_Cat indicates Sky so not cover accidental damage unless you have also purchased Sky Protect.

Sky have a repair partner called ServiceTech see: https://www.sky.com/help/articles/sky-glass-tv-repairs however they don't provide screen repairs as indicated on that article.

Remember that if your Glass was purchased on finance, you are still liable to for the payments in addition to what ever cost sky charge for a replacement set.

MikeAlanR