0

Discussion topic: Is Devolo Magic 2 compatible with Sky Glass?

Reply
This message was authored by: Frickie

Is Devolo Magic 2 compatible with Sky Glass?

I'm living in what is effectively a Faraday Cage (corten steel walls and roof) and would like to buy a Sky Glass (installing an aerial is too problematic).  I use Devolo Magic to enhance a PlusNet WiFi which is connected through copper over 200m from the street, which has fibre optic.  I may have to wait several years before the cable is updated..  Consequently without it our WiFi does not meet the current upload criteria.  I note that Sky does not recommend products other than its own but Devolo works here and I'll stick to it.  Does anyone have experience of using Sky Glass with a Devolo Magic 2?  If so do you plug it in or use the Ethernet?  I'm on a steep learning curve and would appreciate hearing others' experience with this problem.  I admit I'm a bit nervous of the negative comments re WiFi connectivity in general!

Reply

All Replies

This message was authored by: Exiled-in-HH

Re: Is Devolo Magic 2 compatible with Sky Glass?

If you are going to use powerline networking you will not be using WiFi🤔

 

Power line networking is supported by Sky Stream devices😉

=============•===========
Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

Your answer foresees a happier New Year, which I wish you too.  Thank you for this quick and positive reply.  Should I plug the Sky Glass socket into the Devolo Magic 2? 

This message was authored by: Jones_The_Cat

Re: Is Devolo Magic 2 compatible with Sky Glass?


@Frickie wrote:

Your answer foresees a happier New Year, which I wish you too.  Thank you for this quick and positive reply.  Should I plug the Sky Glass socket into the Devolo Magic 2? 


Never mind the Devolo, the key issue is what broadband speed you get from your PlusNet connection. Sky Glass really needs fast and stable broadband to function at all (30Mbps minimum) so you need to make sure you are receiving that in the first place. 

If you have sufficient speed then it would be adviseable to connect a Glass TV directly to your PlusNet router via ethernet cable, then you don't need to involve the Devolo at all, but if you're too far from the router then an ethernet cable from the Magic 2 to the Glass TV should (if bandwidth and electrical cabling allows) provide a decent enough connection. 

Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

Love your moniker... THANK YOU!  

This message was authored by: Exiled-in-HH

Re: Is Devolo Magic 2 compatible with Sky Glass?

@Frickie do you know how to logon to your PlusNet router to check your router to internet sync?

=============•===========
This message was authored by: TimmyBGood

Re: Is Devolo Magic 2 compatible with Sky Glass?

Posted by a Superuser, not a Sky employee. Find out more

@Frickie wrote:

I use Devolo Magic to enhance a PlusNet WiFi which is connected through copper over 200m from the street, which has fibre optic.  


At 200 metres from a cabinet (and assuming decent copper) FTTC should be capable of delivering 80Mbs to the router.  This is completely different to the potential speed of WiFi from the router to the rest of the property, which is down, in part, to building fabric.

 

FTTC-speed-distance-graph (2).png

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

@Exiled-in-HH 

@TimmyBGood 

@Jones_The_Cat 

 

Thank you for your kindness in following this up.


I don't know how to read the speed from my router but PlusNet sent me a letter in August 23 giving a download of 26-29Mb, min guaranteed speed of 23.6Mb.  I've now ordered the Devolo Magic 2 and am unsure on the advice received whether to plug it in or connect to it via a lead, or even both?!  The router is inaccessible to run a lead from.  

Happy New Year, Frickie 

Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

@Jones_The_Cat 

@TimmyBGood 

@Exiled-in-HH 

 

Feel embarrassed as I see Jones the Cat has given me the answer which I hope has resolved the issue, which is why I ordered the Magic 2.  Probably have to get by on a wing and a prayer!  

The television is for my brother who is even more ancient than me and relies on SkySport to make his day...

This message was authored by: Jones_The_Cat

Re: Is Devolo Magic 2 compatible with Sky Glass?


@Frickie wrote:

@Exiled-in-HH 

@TimmyBGood 

@Jones_The_Cat 

 

Thank you for your kindness in following this up.


I don't know how to read the speed from my router but PlusNet sent me a letter in August 23 giving a download of 26-29Mb, min guaranteed speed of 23.6Mb.  I've now ordered the Devolo Magic 2 and am unsure on the advice received whether to plug it in or connect to it via a lead, or even both?!  The router is inaccessible to run a lead from.  

Happy New Year, Frickie 


That broadband speed really isn't ideal for Glass. You might just about get the service to work but stability is quite likely to be an issue, regardless of how you connect it to your router. 

This message was authored by: TimmyBGood

Re: Is Devolo Magic 2 compatible with Sky Glass?

Posted by a Superuser, not a Sky employee. Find out more

@Frickie wrote:

 

I don't know how to read the speed from my router but PlusNet sent me a letter in August 23 giving a download of 26-29Mb, min guaranteed speed of 23.6Mb.  


That suggests the fibre cabinet is considerably further away than 200 metres: more like a kilometre unless the copper cabling is really bad.

 

It's really too low a speed to hope for UHD on Glass, and close to the minimum which Sky advises for HD.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

@TimmyBGood @Jones_The_Cat @Exiled-in-HH 

While I could enhance my download to 30-42Mbs the minimum download would be 27.3Mbs, and I'd lose my telephone line (which I'll probably lose in 2025 anyway).  So it looks like a no brainer - have to find a way of putting in an aerial so will have to find someone willing to drill through steel (Superman!).  It's all desperately annoying and difficult but supporting my brother is key.  Thank you for your generosity.

 

On my third conversation with PlusNet learned that our green box is in the next village so, as you remarked, a considerable distance away.

This message was authored by: TimmyBGood

Re: Is Devolo Magic 2 compatible with Sky Glass?

Posted by a Superuser, not a Sky employee. Find out more

@Frickie wrote:

 I'd lose my telephone line (which I'll probably lose in 2025 anyway).  


VOIP uses a few tens of kilobits per second: many orders of magnitude less than streaming video services.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Exiled-in-HH

Re: Is Devolo Magic 2 compatible with Sky Glass?

@Frickie If the primary aim is to get Sky Sports... you could try NOW TV Sky's budget internet TV service. It will work with lower speeds than Sky Stream🤔

 

Do you have Smart TVs?

=============•===========
Avatar for Frickie
Level 1 icon
Topic Author
This message was authored by: Frickie

Re: Is Devolo Magic 2 compatible with Sky Glass?

Seems he'd prefer the whole kit and caboodle and given our age it's good to spoil him.  Someone mentioned a TP-Link router with a SIM card ADDITIONAL to my PlusNet router... perhaps this could resolve the impasse?

Reply