ITV1 not showing listings?

[Starkitten]

Anyone else having issues with ITV1? It isn't showing any listings on TV Guide until 8pm Sunday and makes me put my PIN before letting me watch the channel.
I have turned it off completely twice and still not fixed, it's been like this since midday Saturday. 

[m23439]

This morning I noticed that ITV1HD in the TV Guide is blank and when I select it it tells me that it requires my PIN. When entering the PIN it plays the current programme, but the programme information is for playing Ant and Dec's Limitless win. When pressing "Select" within the programme and I scroll through the next programmes, it's showing last night's ITV1 programmes after Ant and Dec?

I've factory reset the puck but no change!

Any thoughts?

[m23439]

Exactly same here. When I put my PIN in the programme plays, but programme info tells me I'm watching Ant and Dec, when it's Alan Titchmarsh. Haha??! ! 

[Blarmhor+Bill]

Not itv1 showing on sky glass tv guide. Seems to to stuck at 9pm last night 

[Fothergill1]

@Starkitten Yes, I am getting this as well since late yesterday evening.  I rebooted my puck in case there was a software glitch at my end but this made no difference. At least when you enter the PIN it takes you to the current ITV programme.  Like @m23439 it shows I am watching Ant & Dec.

If it is concerning you then you might want to report the fault to Viewer Relations at ViewerR@Sky.uk so that they can investigate.

[peter-marlow+1966]

No problems  on my sky glass  tv  guide with  itv gone all the way through  to next  Sunday 

[lettice]

---

@peter-marlow+1966 wrote:

No problems  on my sky glass  tv  guide with  itv gone all the way through  to next  Sunday 

---

Ditto

Not seeing this problem on either of my Sky Stream pucks.

Can pan through Tv guide fine to next Sunday.

Think it might be best for those seeing the problem to alert Sky Viewer relations team by email to report it;

ViewerR@sky.uk

[Fothergill1]

@lettice TBH it's not bothering me but it seems to be effecting some people.  I have attached 2 photos (maybe you can approve them). One shows the what's on now rail indicating Ant & Dec are now on TV and the other showns the blank line on the TV guide. 

I'm sure it will sort itself out shortly. 

 

 

[Nikkimcm87]

I am having this same issue, it's stuck on antibiotics and Dec's show last night and I need to put my pin in its been all day now and it's getting frustrating. 

 

[m23439]

Sorted itself out for about 10 mins earlier this afternoon but now back to blank Guide. Frustrating as no way of knowing what's actually on the channel!

[Speedy9]

I'm having the same issue,  been showing Ant and Dec all day on the listing and have to enter my PIN to watch the channel. Reset the puck but no joy. 

[Fothergill1]

@m23439  Iv'e been out for the evening and have just got back.  Looking at ITV appears to be back to normal (at the moment at least).

[Exiled-in-HH]

---

@m23439 wrote:

Sorted itself out for about 10 mins earlier this afternoon but now back to blank Guide. Frustrating as no way of knowing what's actually on the channel!

---

The are many online TV guides if you need to know what you're watching😊

[Fothergill1]

Hi @peter-marlow+1966 Although you didn't have this issue it has not been resolved.

Congratulations on being given the accolade of Top Contributor for December 👏👏