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Discussion topic: I have to turn my sky glass tv off at the mains for it to start, any help to fix this issue

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This message was authored by Powepowe10 This message was authored by: Powepowe10

I have to turn my sky glass tv off at the mains for it to start, any help to fix this issue

I have to turn my sky glass tv off at the mains for it to turn on, any ideas how to fix this issue 

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: I have to turn my sky glass tv off at the mains for it to start, any help to fix this issue


@Powepowe10 wrote:

I have to turn my sky glass tv off at the mains for it to turn on, any ideas how to fix this issue 


Call Sky and ask for a replacement (if you are within the 2 year warranty period.)

 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: I have to turn my sky glass tv off at the mains for it to start, any help to fix this issue

Posted by a Superuser, not a Sky employee. Find out more

@Powepowe10 I had a similar issue on Sky Glass when I first got it a couple of years ago and I found the following resolved the problem:

 

Go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON this will stop the TV losing its connection to your network when it goes into standby. Personally I turned everything else OFF in the menu as I found the features irritating and not very useful.

 

Good luck.

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