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Discussion topic: I have to reset my Sky Glass every day!

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Avatar for GypsyHunter
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This message was authored by: GypsyHunter

Message posted on ‎02 Aug 2025 03:13 PM

I have to reset my Sky Glass every day!

Does anyone else have to reset their Sky Glass at least once a day? Every day I'm halfway with l through watching something, I get the circle of death, then the TV says I have no connection and have to reset it. Very, very annoying.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎02 Aug 2025 03:39 PM

Re: I have to reset my Sky Glass every day!

Posted by a Superuser, not a Sky employee. Find out more

Hi @GypsyHunter 

 

Seems to be similar to a bug I've been seeing and sky are investigating. However I've only seen it once or twice while in use working.

 

See: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Apps-Not-Working-on-Waking-From-Standby-Live-T...

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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