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Discussion topic: I have not received my skyglass tv which was supposed to be delivered yesterday

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This message was authored by Ruvimbo This message was authored by: Ruvimbo

I have not received my skyglass tv which was supposed to be delivered yesterday

I am inquiring about my skyglass tv which was not delivered yesterday and have not even received any information or update about my package and delivery 

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This message was authored by GD1 This message was authored by: GD1

Re: I have not received my skyglass tv which was supposed to be delivered yesterday

Posted by a Superuser, not a Sky employee. Find out more

@Ruvimbo  As we are all customers on the forum we can't tell you anything about your delivery, have you checked your order tracking [age for any updates? https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Derek_Trotter This message was authored by: Derek_Trotter

Re: I have not received my skyglass tv which was supposed to be delivered yesterday


@Ruvimbo wrote:

I am inquiring about my skyglass tv which was not delivered yesterday and have not even received any information or update about my package and delivery 


Better ring Sky then. Did you get an email or text confirmation the night before your non-delivery from Panther, the delivery company?

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have not received my skyglass tv which was supposed to be delivered yesterday

Posted by a Superuser, not a Sky employee. Find out more

If you didn't receive an email from Panther (who are the company who deliver the TVs) then it's unlikely it was scheduled to be delivered yesterday. The courier company should get in contact once they have the TV and have it scheduled to be delivered.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

Ruvimbo
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This message was authored by Ruvimbo This message was authored by: Ruvimbo

Re: I have not received my skyglass tv which was supposed to be delivered yesterday

Yes i got the email and text the night before. I will ring sky thank you for your help 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have not received my skyglass tv which was supposed to be delivered yesterday

Posted by a Superuser, not a Sky employee. Find out more

Did the email contain a panther tracking link or order status as well? That may at least shed some light on where it is as.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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