12 Dec 2023 12:52 PM
I am inquiring about my skyglass tv which was not delivered yesterday and have not even received any information or update about my package and delivery
12 Dec 2023 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Ruvimbo As we are all customers on the forum we can't tell you anything about your delivery, have you checked your order tracking [age for any updates? https://www.sky.com/ordertracking
12 Dec 2023 12:56 PM
@Ruvimbo wrote:I am inquiring about my skyglass tv which was not delivered yesterday and have not even received any information or update about my package and delivery
Better ring Sky then. Did you get an email or text confirmation the night before your non-delivery from Panther, the delivery company?
12 Dec 2023 12:58 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you didn't receive an email from Panther (who are the company who deliver the TVs) then it's unlikely it was scheduled to be delivered yesterday. The courier company should get in contact once they have the TV and have it scheduled to be delivered.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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12 Dec 2023 12:58 PM
Yes i got the email and text the night before. I will ring sky thank you for your help
12 Dec 2023 01:00 PM
Posted by a Superuser, not a Sky employee. Find out moreDid the email contain a panther tracking link or order status as well? That may at least shed some light on where it is as.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee