Discussion topic: I have a problem with my order

This message was authored by: Lyptonvillage · ‎19 Feb 2025

I haven't even ordered ot . So looks like my account has been bugged

Please sort this out now.

Thank you

Moderator note: subject of thread updated to better reflect the conversation

This message was authored by: GD1 · ‎19 Feb 2025

@Lyptonvillage As previously posted, You are not talking to Sky Customer services.

If you believe your account is compromised please see this guide https://www.sky.com/help/home/your-account/support-with-fraud/account-takeover/articles/account-take...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

This message was authored by: GD1 · ‎19 Feb 2025

@Lyptonvillage wrote:

I haven't even ordered ot . So looks like my account has been bugged

Please sort this out now.

Thank you

You're not talking to Sky Customer services, if you don't have Sky Glass Gen 2 what is the exact issue you have with your account?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Lyptonvillage · ‎19 Feb 2025

I haven't ordered this and definitely haven't received it . Please sort this mistake out

This message was authored by: Ellie_TV · ‎19 Feb 2025

@Lyptonvillage wrote:
I haven't ordered this and definitely haven't received it . Please sort this mistake out

You need to call Sky directly if you suspect your account has been hacked or there is some form of extraneous charge on it.

This message was authored by: GD1 · ‎19 Feb 2025

@Lyptonvillage As previously posted, You are not talking to Sky Customer services.

If you believe your account is compromised please see this guide https://www.sky.com/help/home/your-account/support-with-fraud/account-takeover/articles/account-take...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Krisssteer · ‎19 Feb 2025

Samehere I haven't ordered one so please sort this out as I'm not going to pay for it when I havnt got it

This message was authored by: GD1 · ‎19 Feb 2025

@Krisssteer Please take the short time to read the replies posted.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: I have a problem with my order

I have a problem with my order

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