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Discussion topic: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2 boxI

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This message was authored by Ande This message was authored by: Ande

I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2 boxI

Do I get money back as it is not my fault .

 

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This message was authored by GD1 This message was authored by: GD1

Re: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2

Posted by a Superuser, not a Sky employee. Find out more

@Ande  You've posted in the Sky Glass forum, Sky don't send engineers for Sky Glass/Stream.

 

What do you mean by "Interfered with"  If you have Glass/Stream only people in the house can access these devices, there being interered with isn't som ething then can be done.

 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2


@Ande wrote:

Do I get money back as it is not my fault .

 


If you have a Sky Glass TV and it has been 'interfered with' - are you saying it has been damaged?

You own the Sky Glass TV from when it arrives, and even though you may still be paying for it via monthly installments, it is still your responsibility. If it has been damaged, even by accident, then you must pay for it to be repaired or replaced. 

If you have Sky Protect or some other form of accidental damage cover as part of your home contents insurance then you may be able to claim this cost back.  

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2

What part of the services you receive do you expect to be refunded?

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Ande
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This message was authored by Ande This message was authored by: Ande

Re: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2

Thank you at the moment I am not at home . How ever I can't do it on my own I need help   I relied on others to help me . I have asked people  phone sky more worked a bout passwords 

Which I thought I gave the right one .

This message was authored by GD1 This message was authored by: GD1

Re: I had my sky interfered with I would like sky. To send round who can get me on to sky. I have 2

Posted by a Superuser, not a Sky employee. Find out more

@Ande wrote:

Thank you at the moment I am not at home . How ever I can't do it on my own I need help   I relied on others to help me . I have asked people  phone sky more worked a bout passwords 

Which I thought I gave the right one .


Can't do what, you need to explain what the actual issue is.

 

If it's related to Sky Glass sky don't have engineers for this as already advised.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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