16 May 2024 08:46 AM
Do I get money back as it is not my fault .
16 May 2024 09:00 AM
Posted by a Superuser, not a Sky employee. Find out more@Ande You've posted in the Sky Glass forum, Sky don't send engineers for Sky Glass/Stream.
What do you mean by "Interfered with" If you have Glass/Stream only people in the house can access these devices, there being interered with isn't som ething then can be done.
16 May 2024 09:59 AM
@Ande wrote:Do I get money back as it is not my fault .
If you have a Sky Glass TV and it has been 'interfered with' - are you saying it has been damaged?
You own the Sky Glass TV from when it arrives, and even though you may still be paying for it via monthly installments, it is still your responsibility. If it has been damaged, even by accident, then you must pay for it to be repaired or replaced.
If you have Sky Protect or some other form of accidental damage cover as part of your home contents insurance then you may be able to claim this cost back.
16 May 2024 10:32 AM
What part of the services you receive do you expect to be refunded?
16 May 2024 11:19 AM
Thank you at the moment I am not at home . How ever I can't do it on my own I need help I relied on others to help me . I have asked people phone sky more worked a bout passwords
Which I thought I gave the right one .
16 May 2024 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ande wrote:
Thank you at the moment I am not at home . How ever I can't do it on my own I need help I relied on others to help me . I have asked people phone sky more worked a bout passwords
Which I thought I gave the right one .
Can't do what, you need to explain what the actual issue is.
If it's related to Sky Glass sky don't have engineers for this as already advised.