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Discussion topic: I had a power cut and it won’t let me login. I have reset my password twice , as requested on the t

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Message posted on ‎23 Feb 2024 09:24 PM

I had a power cut and it won’t let me login. I have reset my password twice , as requested on the t

I can't login using my password, as requested on the screen 

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This message was authored by: mikealanr

Message posted on ‎23 Feb 2024 10:03 PM - last edited: ‎23 Feb 2024 10:04 PM

Re: I had a power cut and it won’t let me login. I have reset my password twice , as requested on t

Posted by a Superuser, not a Sky employee. Find out more

Hi @LGosling 

 

Sorry need some more information. What screen? What are you trying to sign into? WiFi, activation, a specific app? Is this Sky Glass or a Puck? 

 

If you provide as much information as you can then community will.do it's best to help.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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