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Discussion topic: I cannot get subtitles on live tv. I have enabled them in settings and then by the three dots .

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Message posted on ‎16 Mar 2024 11:40 AM

I cannot get subtitles on live tv. I have enabled them in settings and then by the three dots .

I cannot get subtitles on live TV. I have enabled them on settings and then the three dots but not working. Subtitles work on streaming services but not live television. Please help 

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This message was authored by: lettice

Message posted on ‎16 Mar 2024 01:55 PM

Re: I cannot get subtitles on live tv. I have enabled them in settings and then by the three dots .

Posted by a Superuser, not a Sky employee. Find out more

Is it specific channels that you are not getting subtitles on?

There are some channels that do not provide subtitles, some examples being ;

Legend, Great Movie channels, Food network.

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This message was authored by: Howard10

Message posted on ‎16 Mar 2024 02:31 PM

Re: I cannot get subtitles on live tv. I have enabled them in settings and then by the three dots .

No it includes what we call here Council telly I.e. BBC channels and ITV 4 and 5

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This message was authored by: MarkGoldsmith

Message posted on ‎16 Mar 2024 02:59 PM

Re: I cannot get subtitles on live tv. I have enabled them in settings and then by the three dots .

Posted by a Superuser, not a Sky employee. Find out more

@Howard10 have you taken a read of this https://www.sky.com/help/articles/fixing-subtitles

 

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