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Discussion topic: I am moving house can I take my sky glass with me

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This message was authored by Carl104 This message was authored by: Carl104

I am moving house can I take my sky glass with me

I am moving home and want to know why I carnt just take sky glass tv with me and why I have to send it back 

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This message was authored by GD1 This message was authored by: GD1

Re: I am moving house can I take my sky glass with me

Posted by a Superuser, not a Sky employee. Find out more

@Carl104  What makes you think you need to send it back?

 

All you need to do is inform Sky of your new address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I am moving house can I take my sky glass with me

Posted by a Superuser, not a Sky employee. Find out more

@Carl104 

 

You own the Glass television from the start: monthly cost is a content subscription and a purchase loan repayment if bought on 24 or 48 month finance.  Of course it should move (carefully) to a new property: there's no mechanism for return to Sky unless it's faulty or being rejected as a product during the cooling off period or under consumer rights.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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