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Discussion topic: How to watch a smart tv in another room from sky glass. Not connected to sky ?

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This message was authored by: Julie46-5

Message posted on ‎04 May 2024 04:49 PM

How to watch a smart tv in another room from sky glass. Not connected to sky ?

I have connected to the internet but the tv says no signal. Do i have to get an extra box from sky ? 

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Message posted on ‎04 May 2024 04:54 PM

Re: How to watch a smart tv in another room from sky glass. Not connected to sky ?

Posted by a Superuser, not a Sky employee. Find out more

@Julie46-5  It's not clear from your post which TV shows no signal, this would only show on a  TV that has an HDMI input selected and nothing attached.

 

If you're trying to use an additional non glass TV you will need a stream puck and Whole Home sub to be able to watch on more than one TV

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Padam_Padam

Message posted on ‎04 May 2024 04:54 PM

Re: How to watch a smart tv in another room from sky glass. Not connected to sky ?

@Julie46-5 wrote:

I have connected to the internet but the tv says no signal. Do i have to get an extra box from sky ? 

Yes. You need a Sky Stream puck and the Whole Home subscription. 

In the meantime, if the TV has apps on it then you can watch BBC channels live via the iPlayer app, ITV channels via ITVX, Channel 4...etc. You don't need any Sky hardware for that. 

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Message posted on ‎04 May 2024 07:27 PM

Re: How to watch a smart tv in another room from sky glass. Not connected to sky ?

Posted by a Superuser, not a Sky employee. Find out more

@Julie46-5 

 

Some people misinterpret 'Whole Home' to mean every television at the address is covered, which just cannot be the case without an individual Stream puck on each set.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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