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This discussion topic has been answered Discussion topic: How do I turn off subtitles

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This message was authored by: Karen651

How do I turn off subtitles

How do I turn off subtitles on my tv. My remote doesn't have a subtitle button.


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This message was authored by: mikealanr Answer

Re: How do I turn off subtitles

Posted by a Superuser, not a Sky employee. Find out more

Hi @Karen651 

 

Press the home button and scroll down to settings > accessibility> toggle subtitles to OFF or you can use voice command and say "then subtitles OFF".

 

https://www.sky.com/help/articles/accessibility-settings-sky-glass#:~:text=Press%20and%20hold%20the%...

 

Hope this helps

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: mikealanr Answer

Re: How do I turn off subtitles

Posted by a Superuser, not a Sky employee. Find out more

Hi @Karen651 

 

Press the home button and scroll down to settings > accessibility> toggle subtitles to OFF or you can use voice command and say "then subtitles OFF".

 

https://www.sky.com/help/articles/accessibility-settings-sky-glass#:~:text=Press%20and%20hold%20the%...

 

Hope this helps

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: MarkGoldsmith

Re: How do I turn off subtitles

Posted by a Superuser, not a Sky employee. Find out more

if watching live Tv you can also press the 3 dots button (...) then scroll across to subtitles to turn them on/off

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: How do I turn off subtitles

Do any TV remotes have a subtitle button anymore🤔

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This message was authored by: Di+Spicer

Re: How do I turn off subtitles in Disney plus

Play the show in Disney plus then hit pause. Hit the downwards button on your remote and scroll to the far right bottom of the screen to the settings icon.  From there subtitle options will appear at the top of your screen and you can select "Off". 

This message was authored by: Harvey22

Re: How do I turn off subtitles

Have tried all the methods here, but nothing works, I did not even turn it on in the first place, it just appeared and is so annoying, I can't watch sky stream now

This message was authored by: Mrsbee1

Re: How do I turn off subtitles

Same with me. Driving me mad, it's telling me subtitles are off and continues to display them. 😑 

This message was authored by: Fothergill1

Re: How do I turn off subtitles

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mrsbee1  I'm assuming you mean that subtitles are turned off in settings.   If so you shouldn't get any with live TV and Sky channels. If you are still seeing subtitles with Apps (iPlayer, 4, ITVX, etc) then you will have  to turn them off within the individual  apps.

 

As an example, if you are getting subtitles when watching catchup on the 4 you need to pause the programme and press up on the remote and click on the subtitle box next to "watch more".  This turns them off/on for that specific App.  Unfortunately different Apps have different methods of turning subtitles on and off. 

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