13 Feb 2024 12:50 PM
I've set up my sky glass tv, but when purchasing I was assured that I would still have access to sky on other tvs in the house even though my sky Q boxes wouldn't work, there weren't any instructions on how to get this to work
13 Feb 2024 12:55 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @LeonStobart
You would need to subscribe to the whole home pack and order a puck for each additional TV. There is a set up cost for each of these (£39.99) and they are now only loaned to you. Whole home is an additional £12 per month.
See: https://www.sky.com/help/articles/watching-sky-in-different-rooms-sky-glass
MikeAlanR
13 Feb 2024 12:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@mikealanr wrote:Hi @LeonStobart
You would need to subscribe to the whole home pack and order a puck for each additional TV. There is a set up cost for each of these (£39.99) and they are now only loaned to you. Whole home is an additional £12 per month.
See: https://www.sky.com/help/articles/watching-sky-in-different-rooms-sky-glass
MikeAlanR
You can usually get a discount on the whole home pack and usually the first additional puck is provided without the £39.95 fee although that can change at any time as it's an offer.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
13 Feb 2024 01:07 PM - last edited: 13 Feb 2024 01:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@LeonStobart wrote:
when purchasing I was assured that I would still have access to sky on other tvs in the house even though my sky Q boxes wouldn't work
The Q boxes have to be returned to Sky once a Glass subscription is in place at the address. You can replace any Q Mini boxes with Stream pucks, at the cost of both an up-front fee and an ongoing subscription add-on, but note the cumulative internet bandwidth demand if these are in use simultaneously.