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Discussion topic: Hi. Im trying to sing into hayu through sky and it isnt letting me.

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This message was authored by samantha43 This message was authored by: samantha43

Hi. Im trying to sing into hayu through sky and it isnt letting me.

I forgot my sign in password to sky so I reset it and ever since it won't let me sign in to apps through sky.. I'm trying to sign in through sky to hayu and it won't recognise my post code.


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Hi. Im trying to sing into hayu through sky and it isnt letting me.

Posted by a Superuser, not a Sky employee. Find out more

Hi @samantha43 

 

The Hayu app is a 3rd part app. Is it this app you are trying to sign into or are you trying to subscribe via Sky as per these instructions: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-hayu#:~:text=Go%20to%20Apps%20and%20o....

 

If it's the Hayu app you will need to speak to Hayu: https://support.hayu.com/

 

If it's the Sky ID you are trying to login to is it this link you are using to reset your Sky ID: https://skyid.sky.com/resetpassword/skycom

 

See here for more info: https://www.sky.com/help/articles/how-to-unlock-your-sky-account

 

MikeAlanR

 

 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Hi. Im trying to sing into hayu through sky and it isnt letting me.

Posted by a Superuser, not a Sky employee. Find out more

Hi @samantha43 

 

The Hayu app is a 3rd part app. Is it this app you are trying to sign into or are you trying to subscribe via Sky as per these instructions: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-hayu#:~:text=Go%20to%20Apps%20and%20o....

 

If it's the Hayu app you will need to speak to Hayu: https://support.hayu.com/

 

If it's the Sky ID you are trying to login to is it this link you are using to reset your Sky ID: https://skyid.sky.com/resetpassword/skycom

 

See here for more info: https://www.sky.com/help/articles/how-to-unlock-your-sky-account

 

MikeAlanR

 

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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