Discussion topic: Hi I’m not sure if my question was sent so this maybe my second one. Sorry. My Netflix isn’t worki.

This message was authored by: Pawsandtess · ‎05 Mar 2024

Hi my Netflix isn't working. I can open it but when I select my program the screen goes blank and I only have the sound left. It worked for a couple of hours one day. I've been in and signed out of Netflix then back in again. It didn't help. Please can someone help me. Thank you.

This message was authored by: mikealanr · ‎05 Mar 2024

Hi @Pawsandtess

Try logging on to netflix and on the left hand side menu scroll down to "notifications" . Scroll right to "get help" and press enter.

In the menu that appears, select "reload netflix" and sign in again. This clears most bugs within the netflix app.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Hi I’m not sure if my question was sent so this maybe my second one. Sorry. My Netflix isn’t worki.

Hi I’m not sure if my question was sent so this maybe my second one. Sorry. My Netflix isn’t worki.

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Re: Hi I’m not sure if my question was sent so this maybe my second one. Sorry. My Netflix isn’t wo

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