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Discussion topic: Hello, I have Sky Glass. Last evening the TV went blank, I still have Internet but my TV shows a

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This message was authored by Alison+Joyce This message was authored by: Alison+Joyce

Hello, I have Sky Glass. Last evening the TV went blank, I still have Internet but my TV shows a

Hello, my sky glass stopped working last evening, I have Internet but no picture, I've tried the usual routine, turning power on/off at witch etc but nothing is happening. 

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Hello, I have Sky Glass. Last evening the TV went blank, I still have Internet but my TV shows a


@Alison+Joyce wrote:

Hello, my sky glass stopped working last evening, I have Internet but no picture, I've tried the usual routine, turning power on/off at witch etc but nothing is happening. 


Sounds like you need to give Sky a ring. Your Glass TV may be faulty. 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Hello, I have Sky Glass. Last evening the TV went blank, I still have Internet but my TV shows a

Posted by a Superuser, not a Sky employee. Find out more

@Alison+Joyce if turning off and on includes unplugging the power for 30 seconds then you have done what you can and therefore need to call Sky to report the fault..

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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