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This discussion topic has been answered Discussion topic: Having trouble with some getting some of your channels down

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Message posted on ‎02 Jul 2024 09:20 AM

Having trouble with some getting some of your channels down

I can't get channels 5 plus

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Message posted on ‎02 Jul 2024 09:33 AM - last edited: ‎02 Jul 2024 09:57 AM

Re: Having trouble with some getting some of your channels down

Posted by a Superuser, not a Sky employee. Find out more

@Alisonjones61Sw  For your awareness you're not talking to Sky Support, this is a customer helps customer community.

 

If you're referring to 5+1 there are no plus 1 channels on Glass/Stream, pleasee see the full list of available channels here 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Message posted on ‎02 Jul 2024 09:33 AM - last edited: ‎02 Jul 2024 09:57 AM

Re: Having trouble with some getting some of your channels down

Posted by a Superuser, not a Sky employee. Find out more

@Alisonjones61Sw  For your awareness you're not talking to Sky Support, this is a customer helps customer community.

 

If you're referring to 5+1 there are no plus 1 channels on Glass/Stream, pleasee see the full list of available channels here 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎02 Jul 2024 09:33 AM

Re: Having trouble with some getting some of your channels down

@Alisonjones61Sw wrote:

I can't get channels 5 plus

Channel 5+1 is not available on Sky Glass. None of the +1 channels are. 

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