Hi @Pk30
Not a lot of information to go off. Please describe the issue you are having in as much detail as you can. How is your glass connected to the internet? Who is your ISP? Whats your internet speed etc?
The community will then try it's best to help.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
