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Discussion topic: Having continuous problems with Sky Glass connecting to Sky broadband.

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This message was authored by: peter-marlow+1966

Re: Having continuous problems with Sky Glass connecting to Sky broadband.

I think you are right about the cap, and my tv is is about 3 feet from o n t box and is connected  with an ethernet  cable, before  that I was on sky fttc broadband  60mps and had 10 meter  ethernet  cable  connecting the tv at the time with no problems, before  that had the sky q box was connected  the same way as a sky engineer  sorted  this when we had sky q installed,  said it was more stable 

P c marlow
This message was authored by: Jporch316

Re: Having continuous problems with Sky Glass connecting to Sky broadband.

Posted by a Superuser, not a Sky employee. Find out more

The devices have 100mbs ethernet network cards ..... 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Jporch316

Re: Having continuous problems with Sky Glass connecting to Sky broadband.

Posted by a Superuser, not a Sky employee. Find out more

@P+and+D+Martin 

Have you fully rebooted your router and pulled the plug on your glass set for 10 minutes ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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