Have to reboot TV at least once a week. TV will not switch on.

[Kitt+Green]

Have to reboot the TV at least once a week. The TV will not switch on but red standby light is on. I remove plug from the socket wait a couple of seconds then plug it back. Some times I have to do the the above a couple of times.

[Tom-W19]

Hi @Kitt+Green 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[GERARDmaddox]

My. TV. Has. Been. Off. Since yesterday there was a technical fault on it. I've got to put the TV on today and I've had to reboot it. Unfortunately I forgotten my password so I cannot put my. TV. Back. On

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Lisa-P1987]

Thanks for chatting to us @Kitt+Green . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[Cleveleysbob]

@Tom-W19 

Hi Tom I just came on to view this as I've had the same issue at least 3 times in last week Sky Glass TV wouldn't turn on.  Needed to unplug and reboot, then fine until next time.

Happened again this morning.

Any views on this?

[Kitt+Green]

The same thing is happening to my Sky Glass TV 

[Kitt+Green]

Still waiting for help from Sky 

[krduke]

I have had this a few times where the TV would not turn on in the morning using the Sky Glass remote.

It would work fine with an old Sky Q remote though.

Not sure if it is to do with Sky Glass going into Standby overnight and switching off Bluetooth.

I have disabled overnight standby and have not had the issues since but the Jury is still out.

[Linsey1]

And the same thing happening to me twice a week average. Go to switch Glass on in the morning and nothing. Take plug out. Put back in. Wait. Then try again and ok. 
Thoughts @@Sky? 

[MarkGoldsmith]

---

@Linsey1 wrote:

And the same thing happening to me twice a week average. Go to switch Glass on in the morning and nothing. Take plug out. Put back in. Wait. Then try again and ok. 
Thoughts @@Sky? 

---

 have you tried turning overnight power saving mode OFF?

Also worth turning networked standby mode to ON

[Cleveleysbob]

@Linsey1 

Hi, I disabled overnight standby as suggested by @krduke and this seemed to fix it.

Not been a problem since.

[Linsey1]

Thanks @MarkGoldsmith  overnight power saving is currently off. Are you saying turn this to On? 
can't see where to access network standby mode? 

[Linsey1]

@MarkGoldsmith  ignore! I found settings. 

[Jsh]

I too suffer the same issue, have raised a discussion about this today. Would also like this escalated