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Discussion topic: Have requested sky glass remote replacement and haven’t had a reply

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This message was authored by: Christina242923

Have requested sky glass remote replacement and haven’t had a reply

Anyone else requested a replacement remote online and haven't had reply off sky ?

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This message was authored by: Jporch316

Re: Have requested sky glass remote replacement and haven’t had a reply

Posted by a Superuser, not a Sky employee. Find out more

@Christina242923 

I requested one around the 31st dec and had an email to confirm then received the remote on the 3rd of Jan 

 

 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: Christina242923

Re: Have requested sky glass remote replacement and haven’t had a reply

I had a acknowledgment email but haven't had anything else. Did you have reply or just the acknowledgment 

This message was authored by: Jporch316

Re: Have requested sky glass remote replacement and haven’t had a reply

Posted by a Superuser, not a Sky employee. Find out more

I had 3 emails from sky on the 31st 

 

im not sure I had anymore 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Exiled-in-HH

Re: Have requested sky glass remote replacement and haven’t had a reply

@Christina242923 how long ago did you make the request?

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