This discussion topic has been answered Discussion topic: Have been trying to get into discovery+ for 4 days and it just comes up as contact provider every ti
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Message posted on 03 Apr 2024 04:28 PM
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I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
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Message posted on 03 Apr 2024 04:38 PM
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@destinypheobe wrote:I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
If you login to your Discovery +account on a different device, e.g a web browser, and go to Manage Account. What does it say under subscription type. If your Sky and Discovery + accounts are linked you will see the account type as "discovery+ via Sky" as per the screenshot below.
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Message posted on 03 Apr 2024 04:38 PM
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@destinypheobe wrote:I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
If you login to your Discovery +account on a different device, e.g a web browser, and go to Manage Account. What does it say under subscription type. If your Sky and Discovery + accounts are linked you will see the account type as "discovery+ via Sky" as per the screenshot below.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 03 Apr 2024 04:52 PM
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Re: Have been trying to get into discovery+ for 4 days and it just comes up as contact provider ever
Yes it says that
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