03 Apr 2024 04:28 PM
I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
03 Apr 2024 04:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@destinypheobe wrote:I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
If you login to your Discovery +account on a different device, e.g a web browser, and go to Manage Account. What does it say under subscription type. If your Sky and Discovery + accounts are linked you will see the account type as "discovery+ via Sky" as per the screenshot below.
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03 Apr 2024 04:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@destinypheobe wrote:I have been trying to get into discovery+ for 4 days and it keeps telling me to contact my provider
If you login to your Discovery +account on a different device, e.g a web browser, and go to Manage Account. What does it say under subscription type. If your Sky and Discovery + accounts are linked you will see the account type as "discovery+ via Sky" as per the screenshot below.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
03 Apr 2024 04:52 PM
Yes it says that