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Discussion topic: HMDI issue.

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This message was authored by Patsy+2018 This message was authored by: Patsy+2018

HMDI issue.

I've noticed recently when I turn my glass tv off using the remote control it switches off but comes back on again.
I get a blue screen saying No signal detected on HDMI and telling me to visit Settings. The strange thing  is I don't seem to be able to access the HDMI inputs in Settings. This has only become a problem recently.

Patsy +2018
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This message was authored by CoffeeDrinker This message was authored by: CoffeeDrinker

Re: HMDI issue.

Do you have any other devices attached via HDMI? Sounds a little like another HDMI device is sending a CEC power on command (CEC = Consumer Electronic Control, a means of HDMI connected devices controlling one other. For example, a Blu Ray player remote control being able to adjust the volume of the TV it is connected to)

Sky Glass & Stream Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
This message was authored by Jporch316 This message was authored by: Jporch316

Re: HMDI issue.

Posted by a Superuser, not a Sky employee. Find out more

Definitely sounds like a connected device issue as post above by @CoffeeDrinker 

 

as a first port of call try pulling the plug for a few minutes in case it's a system glitch. 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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