This discussion topic has been answered Discussion topic: Green glitchy when navigating through live tv channels
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Message posted on 08 Nov 2025 06:01 PM
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Re: Green glitchy when navigating through live tv channels
This is my replacement TV. Image taken on 8th November. More or less an identical mark as on my original TV. I will be back onto Sky for another replacement. Only 5 months into my contract so I will not give up until I get a TV that does not have this issue.
Message posted on 09 Nov 2025 04:30 PM
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Re: Green glitchy when navigating through live tv channels
Did you not read the post from @KevNewMedia
Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.
Kev
Community Manager
Message posted on 10 Nov 2025 09:24 AM
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Re: Green glitchy when navigating through live tv channels
@Hunter2660 wrote:Did you not read the post from @KevNewMedia
Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.
Thanks
Kev
Community Manager
Of course not, that would be to simple 🤪🤪
Message posted on 10 Nov 2025 09:43 AM
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Re: Green glitchy when navigating through live tv channels
@Hunter2660 wrote:Did you not read the post from @KevNewMedia
Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.
Thanks
Kev
Community Manager
Although to be fair, I'd want that TV swapped anyway due to uneven backlighting causing DSE.
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