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This discussion topic has been answered Discussion topic: Green glitchy when navigating through live tv channels

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This message was authored by: Nero2

Re: Green glitchy when navigating through live tv channels

IMG_0781.jpeg

 This is my replacement TV. Image taken on 8th November. More or less an identical mark as on my original TV. I will be back onto Sky for another replacement. Only 5 months into my contract so I will not give up until I get a TV that does not have this issue.

This message was authored by: Hunter2660

Re: Green glitchy when navigating through live tv channels

Did you not read the post from  @KevNewMedia 

 

Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.

Thanks
Kev
Community Manager
This message was authored by: Dazzasky

Re: Green glitchy when navigating through live tv channels

Posted by a Superuser, not a Sky employee. Find out more

@Hunter2660 wrote:

Did you not read the post from  @KevNewMedia 

 

Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.

Thanks
Kev
Community Manager

Of course not, that would be to simple 🤪🤪

This message was authored by: BenJoBanjo

Re: Green glitchy when navigating through live tv channels


@Hunter2660 wrote:

Did you not read the post from  @KevNewMedia 

 

Just so that you know, this isn't a problem with the TV, it's software related and being worked on with priority. Your replacement TV may pick up the same software update, so want to reassure you that it's not the TV's at fault here.

Thanks
Kev
Community Manager

Although to be fair, I'd want that TV swapped anyway due to uneven backlighting causing DSE. 

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