Gold channel only fools and horses been removed from.your play list it cant be added

[Jonathan85]

Just watching only fools and horses on gold channel  and tried pressing record on remote message pops up its been removed from.your playlist so I can't record any episodes on that channel just tried drama  channel and added that to my play list its been added so why is gold not letting me add any episodes to play list 

[mikealanr]

Hi @Jonathan85 

I'm not in front of my Glass / Pucks so cannot check but could be two things. 1) a bug. Try unplugging your Puck / Glass from th mains for at least 30 seconds and then trying again. Or 2) rights issue. Gold may only have the rights to broadcast it live, however I am sure that I've seen it on demand.

Don't forget it's not actually recording, it's either playback from the relevant broadcasters app or from sky's cloud servers, this does mean a few more oddities with rights and signposting to content, than a recording to a local disk 

MikeAlanR

[Jonathan85]

I tried adding one of there episodes to play list and it did add it but when l went to play list to watch it it didn't show on play list it showed Up as a different episode so the current one  i wanted to see its not  displayed in the list and now I tried adding episodes in the next episode it said its been added to your play list very strange 

[MarkGoldsmith · Accepted solution]

Also normally it says removed from

playlit when it's already added to your playlist and you press the + button again on the Remote.

you don't playlist an episode you playlist the programme/film (so essentially it's like a permanent series link if compared with Sky Q or +).

[MarkGoldsmith]

If it's utilising a cloud recording from the Sky servers (which it does for some shows that they are allowed to cloud record but aren't on catchup services) when you remove the show from the playlist your link to the cloud recording disappears.