Discussion topic: Glass tv

This message was authored by: Haroldview · ‎15 Apr 2024

I have a sky glass tv, and noticed a scratch on the screen is there anything I can do about it ?

This message was authored by: mikealanr · ‎15 Apr 2024

Sky don't do replacement screens for Glass. They will only provide a replacement (refurb unit). For non warranty/ accidental damage this would be payable by yourself. You may be able to claim on your house insurance.

https://www.sky.com/help/articles/sky-glass-tv-repairs

https://www.sky.com/help/articles/warranty-sky-glass

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: mikealanr · ‎15 Apr 2024

Hi @Haroldview

Sky don't do replacement screens for Glass. They will only provide a replacement (refurb unit). For non warranty/ accidental damage this would be payable by yourself. You may be able to claim on your house insurance.

https://www.sky.com/help/articles/sky-glass-tv-repairs

https://www.sky.com/help/articles/warranty-sky-glass

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Discussion topic: Glass tv

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