Hi @Haroldview
Sky don't do replacement screens for Glass. They will only provide a replacement (refurb unit). For non warranty/ accidental damage this would be payable by yourself. You may be able to claim on your house insurance.
https://www.sky.com/help/articles/sky-glass-tv-repairs
https://www.sky.com/help/articles/warranty-sky-glass
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
