1

Discussion topic: Glass tv

Reply
This message was authored by Haroldview This message was authored by: Haroldview

Glass tv

I have a sky glass tv, and noticed a scratch on the screen is there anything I can do about it ?

Best Answers
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Haroldview 

 

Sky don't do replacement screens for Glass. They will only provide a replacement (refurb unit). For non warranty/ accidental damage this would be payable by yourself. You may be able to claim on your house insurance.

 

https://www.sky.com/help/articles/sky-glass-tv-repairs

https://www.sky.com/help/articles/warranty-sky-glass

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

View this Answer within the discussion

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Haroldview 

 

Sky don't do replacement screens for Glass. They will only provide a replacement (refurb unit). For non warranty/ accidental damage this would be payable by yourself. You may be able to claim on your house insurance.

 

https://www.sky.com/help/articles/sky-glass-tv-repairs

https://www.sky.com/help/articles/warranty-sky-glass

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion