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Discussion topic: Glass tv connection issues

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Nantes
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This message was authored by Nantes This message was authored by: Nantes

Glass tv connection issues

‎09 Apr 2024 03:38 PM

My sky glass is unable to connect with my sky router. There is no problem with the router as I'm using my other tv to access your product successfully 

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mikealanr
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Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: Glass tv connection issues

‎09 Apr 2024 08:20 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nantes 

 

Your not addressing Sky. We are fellow subscribers. Your best option would to be to call Sky customer support / broadband team.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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