@lisapickard
We are fellow subscribers, your not speaking to Sky. However in order for the community to assist you we need more than a one line statement. What issues are you experiencing?
Sky Glass delivers it's content over the internet and needs 25Mbps for HD and 30Mbps Mbps for UHD. Do you have fast enough internet? If you provide more information we will do our best to help.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
