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This discussion topic has been answered Discussion topic: Glass not playing any channel's
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This message was authored by: Pauly1
Message posted on 24 Jan 2024 09:13 PM
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Tv just says loading then get a message saying there's a technical fault try again later this is all channels
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This message was authored by: mikealanr
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Posted by a Superuser, not a Sky employee.
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Message posted on 24 Jan 2024 09:21 PM
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Hi @Pauly1
Have you tried powering down at the mains for 2 minutes and powering back on?
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: mikealanr
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Posted by a Superuser, not a Sky employee.
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Message posted on 24 Jan 2024 09:21 PM
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Hi @Pauly1
Have you tried powering down at the mains for 2 minutes and powering back on?
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: Pauly1
Message posted on 24 Jan 2024 09:30 PM
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Re: Glass not playing any channel's
Yes that has worked many thanks
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