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Discussion topic: Frozen

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This message was authored by Michael63 This message was authored by: Michael63

Frozen

Watching paramount,  it keeps freezing and then can't do anything else,  change program,  it's just frozen 😑 tried Watching a different channel then come back to paramount but still on same program frozen.  Wot will sort this program.  Help.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Frozen

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot?

 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.


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This message was authored by AlanSinclair17 This message was authored by: AlanSinclair17

Re: Frozen

This doesn't work I've reset load of times and it just keeps happening, my only choice is to unplag and wait a couple of minutes.

 

 even worse since I upgraded my sky Broadland speed.

 

I'm actually considering giving up and going back to normal tv.

 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Frozen

Have you tried logging into the Paramount+ app on another Smart TV?

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