04 Nov 2024 06:44 AM
I have unplugged from power a number of times and still frozen
04 Nov 2024 07:04 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alan661
I have escalated your post to the online sky community support team
please lookout for an invitation to chat
04 Nov 2024 08:41 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Alan661,
06 Nov 2024 09:01 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.