20

This discussion topic has been answered Discussion topic: Flashing screen

Reply
Answered - Go to Answer
Reply
Avatar for Reevo87
Level 3 icon
What's this?
Topic Author
This message was authored by: Reevo87

Message posted on ‎11 Jul 2025 08:48 PM

Re: Flashing screen

@MarkGoldsmith That seems to of sorted it, thank you so much 

Sky Glass Gen2 65"
Sky Air 43" in bedroom
LG 65" TV with Puck in spare room.

Broadband with Seethelight as on new build estate that does not support Sky.
Report post
Post 16 of 21
835 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 15 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎11 Jul 2025 09:43 PM

Re: Flashing screen

Posted by a Superuser, not a Sky employee. Find out more
@Reevo87 wrote:

@MarkGoldsmith That seems to of sorted it, thank you so much 

Good to hear it's also sorted it for you.

 

It was just a hunch I had as I was getting the flashing quite a lot the other day and it occurred to me it could be an issue with the backlight incorrectly adjusting.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 17 of 21
825 Views
Reply
Avatar for P5SHN
Level 0 icon
What's this?
This message was authored by: P5SHN

Message posted on ‎31 Jul 2025 05:15 PM

Re: Flashing screen

We have just upgraded from our gen one 65" to the new Air 65".

 

we have exactly the same problem with the screen flashing ! 😡

Report post
Post 18 of 21
710 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 15 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎31 Jul 2025 05:19 PM

Re: Flashing screen

Posted by a Superuser, not a Sky employee. Find out more
@P5SHN wrote:

We have just upgraded from our gen one 65" to the new Air 65".

 

we have exactly the same problem with the screen flashing ! 😡

@P5SHN Go to Settings -> Picture and the first option is called Auto backlight adjustment and you can toggle it off, that should stop it happening.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 19 of 21
705 Views
0 Likes
Reply
Avatar for Nathans500
Level 1 icon
What's this?
This message was authored by: Nathans500

Message posted on ‎07 Aug 2025 11:33 PM

Re: Flashing screen

I'm having a similar issue, when the sky glas air is tuned off, the screen flashes every few minutes, with the tv being in the bedroom it's not the best when trying to sleep

Report post
Post 20 of 21
600 Views
0 Likes
Reply
Avatar for Reevo87
Level 3 icon
What's this?
Topic Author
This message was authored by: Reevo87

Message posted on ‎10 Aug 2025 09:56 PM - last edited: ‎10 Aug 2025 09:57 PM

Re: Flashing screen

@Nathans500 I know what you mean, this is with the screen switched off, lights up like its going to switch on? 

The orignal thread is talking about flashing screen when the TV is on, there is a fix as described for this. 

Sky Glass Gen2 65"
Sky Air 43" in bedroom
LG 65" TV with Puck in spare room.

Broadband with Seethelight as on new build estate that does not support Sky.
Report post
Post 21 of 21
550 Views
0 Likes
Reply
Reply
Answered - Go to Answer