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This discussion topic has been answered Discussion topic: Firmware Update 35.10

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Avatar for Alex+Ricote
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This message was authored by: Alex+Ricote

Message posted on ‎14 Mar 2025 09:12 AM

Firmware Update 35.10

Hi.

 

My Sky Glass gen 1 updated to firmware version 35.10 last night.

 

Does anyone know what the changes are?

ie lip sync issues etc

 

Thanks.

 

 

 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith Answer

Message posted on ‎14 Mar 2025 11:39 AM

Re: Firmware Update 35.10

Posted by a Superuser, not a Sky employee. Find out more
@Alex+Ricote wrote:

Hi.

 

My Sky Glass gen 1 updated to firmware version 35.10 last night.

 

Does anyone know what the changes are?

ie lip sync issues etc

 

Thanks.

 

 

 

Its hard to know what the full list of changes are as Sky don't currently publically publish that information.

 

However based on updates they have posted on a couple of threads on this forum it should contain the fix for lip sync issues that some customers are facing, along with a fix to resolve the issue when if you used the "watch from start" feature on a show, and the "live: broadcast ended when using the fast forward it would kick you out of the show and back to the beginning.

Sky Stream and Sky Broadband customer

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Avatar for AndrewF_UK
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This message was authored by: AndrewF_UK

Message posted on ‎14 Mar 2025 10:04 AM

Re: Firmware Update 35.10

Posted by a Superuser, not a Sky employee. Find out more

It would be great to hear if lip syncing is resolved for you. Some users in Germany indicated that it fixed it for them so hopefully the same fix works in the UK.

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith Answer

Message posted on ‎14 Mar 2025 11:39 AM

Re: Firmware Update 35.10

Posted by a Superuser, not a Sky employee. Find out more
@Alex+Ricote wrote:

Hi.

 

My Sky Glass gen 1 updated to firmware version 35.10 last night.

 

Does anyone know what the changes are?

ie lip sync issues etc

 

Thanks.

 

 

 

Its hard to know what the full list of changes are as Sky don't currently publically publish that information.

 

However based on updates they have posted on a couple of threads on this forum it should contain the fix for lip sync issues that some customers are facing, along with a fix to resolve the issue when if you used the "watch from start" feature on a show, and the "live: broadcast ended when using the fast forward it would kick you out of the show and back to the beginning.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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