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Discussion topic: Firmware QS017.004 has started rolling out

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This message was authored by Chrisee This message was authored by: Chrisee

Firmware QS017.004 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

At least one of my pucks has updated to QS017 overnight. Nothing glaringly obvious in this roll out however many updates to the UI are not activated until the whole fleet has got the update and only a small number get it on the first release.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Firmware QS017.004 has started rolling out

My Sky Glass and Sky Stream Pucks was updated to QS017.004.00P early this morning

 

I have not noticed anything that stands out as new yet 

 

I did not have the picture issues that some had with QS016

 

I will have more time at the weekend to notice if there is anything new I might have missed

 

 

 

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Firmware QS017.004 has started rolling out

Another update this early this morning

 

 QS017.005.00P

 

Not had a chance yet to see if anything new

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by RedJen1980 This message was authored by: RedJen1980

Re: Firmware QS017.004 has started rolling out

QS017.004.00P arrived on our Kitchen Sky Glass at 6pm this evening

 

Stability seems pretty poor - Live streaming has stopped 3 times in the last hour

 - All channels saying wait loading, then just a black screen

 

If I click home and go into iPlayer when live streaming stops, iPlayer streams fine...


Only way to get live streaming back is to power cycle

 

Internet is FTTP 300Mbs with Wi-Fi 6E router with great signal - The last 4 months have been flawless until todays update 

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Firmware QS017.004 has started rolling out

@RedJen1980 

 

I do not have any of those issues you listed in your post in regards to Sky Glass or Sky Stream Pucks with  QS017.004.00P or  QS017.005.00P

 

Is your Sky Glass connected wired ethernet or Wifi

 

Using a TV in a Kitchen connected by Wifi is going to be subject to wifi interference from likes of Microwave/Friidges etc 

Wifi interference will vary at different times of the day depending on wifi channel in use

 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by RedJen1980 This message was authored by: RedJen1980

Re: Firmware QS017.004 has started rolling out

It's just frozen again - Please Wait for your programme to load

 

then - There is a technical fault with this channel, please try later

 

cant watch TV for more than 15 mins without having to reboot

 

it's been connected via Wi-Fi working fine for over 4 months in the same position

This message was authored by Kevjs This message was authored by: Kevjs

Re: Firmware QS017.004 has started rolling out

Noticed one change - on the playlists tapping okay when switching between now moves down rather than enters edit mode - you have to press up to highlight the pencil, then press ok.

 

TV is also not going back into standby within 30 seconds of waking if you do nothing, shows the screensaver thing now (an improvement as I often say Hello Sky to let to boot while I nip into the kitchen and put the kettle on - found it was often turned off on QS16!)

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Firmware QS017.004 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Kevjs wrote:

Noticed one change - on the playlists tapping okay when switching between now moves down rather than enters edit mode - you have to press up to highlight the pencil, then press ok.

 


@Kevjs The change in the edit function of playlists is a great improvement 😀.  It caught me out almost every time.

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This message was authored by bayardm This message was authored by: bayardm

Re: Firmware QS017.004 has started rolling out

I've just noticed that we have a rail dedicated to radio, no need to open apps with music streams.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Firmware QS017.004 has started rolling out

@bayardm 

Radio has always been listed in Audio and Music rail

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Firmware QS017.004 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Kevjs wrote:

Noticed one change - on the playlists tapping okay when switching between now moves down rather than enters edit mode - you have to press up to highlight the pencil, then press ok.


After all my complaining about the edit function I hadn't even noticed it had changed 😂 must have got used to going to playlist then pressing down 

 

sky do listen ........

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by bayardm This message was authored by: bayardm

Re: Firmware QS017.004 has started rolling out

@Paul+Boland 

This one appeared on my Home Screen as I was accessing the epg to find BT Ultimate channel.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by Floydianslip This message was authored by: Floydianslip

Re: Firmware QS017.004 has started rolling out

My 4 pucks updated to 005 this morning, anyone else or am I one of the last!?

This message was authored by bob1234 This message was authored by: bob1234

Re: Firmware QS017.004 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Floydianslip wrote:

My 4 pucks updated to 005 this morning, anyone else or am I one of the last!?


No you are one of the first still many waiting to get it.

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Firmware QS017.004 has started rolling out

@bob1234 

Some customers have had 005 since April 21st 

 

See post#3

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
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