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Discussion topic: Exploding batteries??

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This message was authored by Kaym2807 This message was authored by: Kaym2807

Exploding batteries??

Left my sky glass remote on the arm of my sofa, away from heat sources/electrical outputs last night, my toddler had it this morning complaining the TV wouldn't turn on. Opened the case and one battery had exploded. Is this a common issue? And is it solely the fault of battery quality or the remote itself? Hoping for a replacement but I'll certainly not be leaving it within reach of the little ones again. How dangerous!

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Exploding batteries??

Posted by a Superuser, not a Sky employee. Find out more

Just search this forum and you will see others have reported this same issue. It doesn't affect all remotes but clearly some batches have this fault.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Kaym2807
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This message was authored by Kaym2807 This message was authored by: Kaym2807

Re: Exploding batteries??

Thanks, was sent here by the bot and didn't have a clue how the forum worked but have found similar posts. Thanks for replying though.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Exploding batteries??

There's a note on Sky's user guide for the remote about exploding batteries!

Exiled in HH
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Exploding batteries??

Posted by a Superuser, not a Sky employee. Find out more

@Kaym2807 @Forgot to mention you can request a replacement remote here: https://www.sky.com/help/forms/streaming-tv-remote





Sky Stream user. Former Sky+ HD and Sky Broadband customer
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