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Discussion topic: Episode 1 missing on Atomic

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This message was authored by: ajcurran

Episode 1 missing on Atomic

I can't find episode 1 of the series Atomic and it's driving me nuts 

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This message was authored by: Fothergill1

Re: Episode 1 missing on Atomic

Posted by a Superuser, not a Sky employee. Find out more

Hi @ajcurran  I watched the series a couple of months ago and at that time episode 1 was showing as available.  I have just checked and can see episode 1 is now missing so I would suggest you contact Viewer Relations at viewerR@sky.uk and they will look into the issue for you.  I have always found them pretty good at replying and keeping you updated.

 

It was a good series so it's worth persevering.

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This message was authored by: Gincap

Re: Episode 1 missing on Atomic

Still showing on NOW so an error as @Fothergill1 says drop an email to viewers to inform them.  

This message was authored by: Gincap

Re: Episode 1 missing on Atomic

Just checked again and episode one is now available on Sky too. 

This message was authored by: Fothergill1

Re: Episode 1 missing on Atomic

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gincap That's weird seeing your post I just checked and it is not showing at my end.  I rebooted to see if it made any difference but it's still not there.  Hopefully Viewer Relations can sort it out for the OP as it was a good series.

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This message was authored by: Gincap

Re: Episode 1 missing on Atomic

In the TV Shows section, Top Picks Rail about two thirds across is the Atomic tile in there ep 1 available. 

This message was authored by: Fothergill1

Re: Episode 1 missing on Atomic

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gincap Even more confusing as I have now looked at the TV Shows / Top Picks / Atomic and episode 1 is still missing on my puck.  Even though I have previously seen the episode in question I have now reported it to Viewer Relations in the hope it will help others.

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This message was authored by: Gincap

Re: Episode 1 missing on Atomic

@Fothergill1 well that's bonkers 🤯

I did check on the glass just this morning 🤔

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