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Discussion topic: Dropping out of live pause

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This message was authored by scrubnut This message was authored by: scrubnut

Dropping out of live pause

If a 1 hour programme starts at, for instance, 1pm and I get to to it at quarter past, I hit 'watch from start', so I'm 15 minutes behind. I can play around with fast forward or rewind, no problem, seemingly only until the live broadcast finishes. So, in this example, if I hit rewind or fast forward after 2pm the playback drops out and programme is lost. I have to go to the playlist and find the programme, which doesn't sound like a massive deal but sometimes the programme isn't immediately available. 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Dropping out of live pause

Posted by a Superuser, not a Sky employee. Find out more

Hi @scrubnut This has been reported a number of times in the past.  I have the same issue which can be really annoying but there is no fix for it other than to refrain from using the FF button once the programme has finished.  Not ideal but I don't know of any other option.

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Dropping out of live pause

Posted by a Superuser, not a Sky employee. Find out more

Hi @scrubnut This has been reported a number of times in the past.  I have the same issue which can be really annoying but there is no fix for it other than to refrain from using the FF button once the programme has finished.  Not ideal but I don't know of any other option.

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If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
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