Discussion topic: Downgraded to Essential TV
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Message posted on 11 Nov 2025 08:40 PM
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Downgraded to Essential TV
Have got Sky Glass 2, 55", had it since Feb'25, love it, as stated above because my 2 year contract was up for renewal, since I downgraded noticed my Continue Rail has disappeared, do you only get that with Ultimate tv which I had previously
Thanks
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All Replies
Message posted on 11 Nov 2025 09:16 PM
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Re: Downgraded to Essential TV
Have now Upgraded to Ultimate tv for £18 a month for 2 years, the Continue Rail is back, so it looks like you have to subscribe to have the Continue Rail
Message posted on 11 Nov 2025 10:14 PM
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Re: Downgraded to Essential TV
Im almost positive that's not the case ....... I would imagine those that take out new subscriptions on stream etc with essentials pack would get the CW rail .
Hopefully another user with the essentials sub can confirm this ......
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 12 Nov 2025 07:46 AM
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Re: Downgraded to Essential TV
I've double checked and the CW rail is available with the essentials package. It could be that the content in your CW rail was from shows only available on the ultimate package and they would have been removed when downgrading.
The other possibility is that the system glitched when you downgraded.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 12 Nov 2025 05:07 PM
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Re: Downgraded to Essential TV
@Jporch316 thanks, on my puck in the kitchen after I'd upgraded to Ultimate it didn't have the Continue Rail, I reset it & it appeared again
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