Disvcovery plus

[Cainm]

When I go to try and activate my discovery plus through sky. It provides a link, once signed in to my sky I'd it says there was an error please try again later, it was been saying this for around 4 months.

[Fothergill1]

@Cainm You should be able to register/activate as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Discovery + Monthly.  Hopefully it will say £0 per month while you have a Sky subscription.  If it has an option to Activate subscription select this.

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Good luck 🤞

[Cainm]

I've tried this when I press on activate (for £0 a month) it gives me a qr code. I scan the qr code on my phone. It asks me to sign in to my sky account. I do this then it comes up with 'we can't do that at the moment. We hope to have everything back to normal soon. Please try again later.

[MarkGoldsmith]

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@Cainm wrote:

I've tried this when I press on activate (for £0 a month) it gives me a qr code. I scan the qr code on my phone. It asks me to sign in to my sky account. I do this then it comes up with 'we can't do that at the moment. We hope to have everything back to normal soon. Please try again later.

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Do you have a VPN running on the device you are using to try and login to your Sky account?

Have you tried in an incognito or private browser session?

[Cainm]

No I don't have a vpn but I tried a private safari tab and an incognito tab on Google and they both said the same as before

[Exiled-in-HH]

@Cainm have you reported the issue to Sky?

If you do a Community Search for Discovery+ you will see others are having various issues with Discovery+ on Sky Stream devices🙁

[Cainm]

Yep but they don't seem to want to do anything about it.

[Exiled-in-HH]

Submit a formal complaint to Sky for their inaction😟

[Cainm]

Will when I get home tonight 👍