0

Discussion topic: Disney+ not working on sky glass

Reply
This message was authored by Trixie799 This message was authored by: Trixie799

Disney+ not working on sky glass

Im trying to watch 911 on disney plus on my sky glass TV and it keeps coming up with content unavailable i have a full subscription all my friends arr saying its working for them but its not working for me 

Reply

All Replies

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Disney+ not working on sky glass

Which season/episode are you trying to watch?

Exiled in HH
Trixie799
Topic Author
This message was authored by Trixie799 This message was authored by: Trixie799

Re: Disney+ not working on sky glass

Im trying to watch season 7 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Disney+ not working on sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Trixie799  I'm in the same camp as your friends as 911 shows perfectly on my setup (up to season 7 episode 8).  Have you tried resetting your Glass TV?  If not give it a try as follows:

 

Go into Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for part of the process so don't panic.

 

If that doesn't help maybe contact Disney + customer services to see if they can help.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion