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Discussion topic: Discoveryplus. Keep getting ' your not connected to the internet' when I am connected , I have had m

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Message posted on ‎20 Jan 2024 08:21 PM

Discoveryplus. Keep getting ' your not connected to the internet' when I am connected , I have had m

Unable to connect to discovery +. Being told I have no Internet connection which do have , the sky glass TV shows I'm connected
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This message was authored by: Fothergill1

Message posted on ‎20 Jan 2024 11:20 PM - last edited: ‎20 Jan 2024 11:21 PM

Re: Discoveryplus. Keep getting ' your not connected to the internet' when I am connected , I have h

Posted by a Superuser, not a Sky employee. Find out more

@Ostrichchaser  Welcome to the forum.  I would try a reboot of your Glass TV.  Switch it off at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot. This will frequently resolve glitches in the system.

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Message posted on ‎20 Jan 2024 11:25 PM

Re: Discoveryplus. Keep getting ' your not connected to the internet' when I am connected , I have h

Posted by a Superuser, not a Sky employee. Find out more
@Ostrichchaser wrote:
Unable to connect to discovery +. Being told I have no Internet connection which do have , the sky glass TV shows I'm connected

@Ostrichchaser if it's saying error 400 I'd recommended reading the post marked as answer in this thread: https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-error-400/td-p/4534716

Sky Stream, Sky Glass Air and Sky Broadband customer

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Message posted on ‎21 Jan 2024 01:54 PM

Re: Discoveryplus. Keep getting ' your not connected to the internet' when I am connected , I have h

I have to re log back in to discovery plus everyday on sky stream as it keeps on logging me out. Very annoying 

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