22 Dec 2023 07:15 AM
I've just received an email saying that my Discovery+ subscription has ended and inviting me to resubscribe. However when I check my account it's still there and it's free, or included. Has anyone else experienced this. It seemed to be a legitimate email address.
22 Dec 2023 09:23 AM
Posted by a Superuser, not a Sky employee. Find out more@bayardm have you ever paid for the app directly to Discovery? Certainly the app is now included in the Sky sub so there should be no need to renew if you have activated your Sky linked account see https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
22 Dec 2023 04:25 PM
Nope, never subscribed to it independently.
22 Dec 2023 04:30 PM
22 Dec 2023 04:40 PM
That's what I thought initially. However, it was a no reply mailing with the normal Discovery domain, no links and suggested that I go to the Discovery website to resubscribe. The ones I've previously received,from Netflix etc, all have weird addresses, which I immediately dismiss.
22 Dec 2023 05:10 PM
Go on the app and see what happens, discovery plus is free with sky
22 Dec 2023 05:13 PM
@bayardm wrote:I've just received an email saying that my Discovery+ subscription has ended and inviting me to resubscribe. However when I check my account it's still there and it's free, or included. Has anyone else experienced this. It seemed to be a legitimate email address.
22 Dec 2023 05:15 PM
If you are logged out then just scan the qr code and open the link