2

This discussion topic has been answered Discussion topic: Discovery plus not working

Reply
This message was authored by: howdy12

Discovery plus not working

Had sky glass for a week, and discovery plus app loads up but whatever I select to watch I get message saying upgrade your pass via mobile or desktop, on my mobile account then , it's asking me to pay for a subscription. But I thought it's free when you subscribe to sky, and you only pay if you want the tnt sports etc. 


Best Answers
This message was authored by: mikealanr Answer

Re: Discovery plus not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @howdy12 

 

You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus

 

And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: mikealanr Answer

Re: Discovery plus not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @howdy12 

 

You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus

 

And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Did this answer not help you?

Avatar for howdy12
Level 4 icon
Topic Author
This message was authored by: howdy12

Re: Discovery plus not working

Thanks for that, all sorted now, surprised how simple it was really🤣🤣

Reply
Answered - Go to Answer