This discussion topic has been answered Discussion topic: Discovery plus not working
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Message posted on 21 Jun 2024 08:50 AM
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Had sky glass for a week, and discovery plus app loads up but whatever I select to watch I get message saying upgrade your pass via mobile or desktop, on my mobile account then , it's asking me to pay for a subscription. But I thought it's free when you subscribe to sky, and you only pay if you want the tnt sports etc.
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Message posted on 21 Jun 2024 09:26 AM - last edited: 21 Jun 2024 09:27 AM
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Hi @howdy12
You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus
And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 21 Jun 2024 09:26 AM - last edited: 21 Jun 2024 09:27 AM
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Hi @howdy12
You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus
And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 21 Jun 2024 01:42 PM
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Re: Discovery plus not working
Thanks for that, all sorted now, surprised how simple it was really🤣🤣
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