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Discussion topic: Discovery plus not working

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This message was authored by howdy12 This message was authored by: howdy12

Discovery plus not working

Had sky glass for a week, and discovery plus app loads up but whatever I select to watch I get message saying upgrade your pass via mobile or desktop, on my mobile account then , it's asking me to pay for a subscription. But I thought it's free when you subscribe to sky, and you only pay if you want the tnt sports etc. 


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Discovery plus not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @howdy12 

 

You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus

 

And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Discovery plus not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @howdy12 

 

You have to sign up for a £0 subscription in Sky marketplace and link your discovery account to your Sky account. See: https://www.sky.com/help/articles/discovery-plus

 

And https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
howdy12
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This message was authored by howdy12 This message was authored by: howdy12

Re: Discovery plus not working

Thanks for that, all sorted now, surprised how simple it was really🤣🤣

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